Effective Circulation Student Worker Skills

1. Be on time - call if you are going to be late.

2. Call if you are sick and will miss a shift.

3. Get someone to cover your shift, if you know in advance that you will miss one.

4. Stay busy the entire time you are on the clock.

5. Ask questions if you don't know and answer.

6. Answer phone correctly

• Hello, Dick Smith Library Circulation Desk. This is _________ how can I help you?

7. Check Blog for Daily Updates and reminders.

8. Greet Patrons when they are approaching the desk. Be aware of what is going on at the desk. Look like you want to be here.

9. Communicate with co-workers and supervisors about ongoing projects and tasks.

10. Ask for any special projects that need to be done for the day.

11. Dress appropriately. (Abridged list below.)

• Do not wear clothes with holes or cut of sleeves.
• No spaghetti straps.
• Flip flops are strongly discouraged.
• No sweats.
• Pants should not be low-rise unless you have an appropriate top that covers.