When I am in the stacks
with my headphones on I pay attention to the people around me. If I see a
patron actually looking for a book I ask if I can help them. I know others may
not do this but I do. So taking the headphones away because of customer service
doesn't seem reasonable enough. Also there is usually someone at the
reference/help desk to assist patrons if they won't approach us.
At
this time, the policy is all or nothing.
While we appreciate the efforts of student workers who are proactive in
approaching patrons, that has not been the case across the board. The ref desk upstairs is staffed very
sparingly, so they are not a resource available consistently enough to warrant
allowing headphones in the stacks.
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