Wednesday, April 17, 2013

Survey Responses 8-11

8.  We now have a temporary MultiPurpose room but who is allowed to reserve it? Can students? And does it have to be a specific purpose (i.e. the presentation room is only for practicing presentations)?

Students are allowed to reserve the multipurpose room as long as they have an activity permit.  The length of time for student events depends on what they are needing the room for, but a supervisor from Access Services will have to sign off the activity via the activity permit.  Faculty/staff can also reserve this space for events, which can exceed four hours.

Ideally, the groups should be at least 10 people but that’s not a requirement.  There is currently seating for 48 people, with 6 backup chairs hiding in the closet as well, so a group’s occupancy should not exceed 54.

This room should be booked for meetings, training, and other special events. It is never to be booked as a study space.

9.  Is there anyway that yall can send out emails with vital information more promptly? I feel like as things change student workers are being left in the dust, for example last week the baseball team needed the instruction classroom, but they called it by the new room number and no one was told that the key was switched. I realize yall posted about it on Tuesday of this week, but the changes happened last week, I just feel like it's too little too late a lot of the time.

I will freely admit things with the multipurpose room were last minute and handled poorly.  We were not aware that the room number was changing until pretty much the day of.  As soon as Cathy mentioned the students not knowing where the key was I realized we never got the memo out, so I immediately posted on the blog.  We will try to be more prompt in the future.

10.  You asked in what ways is communication lacking. and a simple answer to this would be we are afraid to ask questions. Afraid to get in trouble or to get something taken away. Sometimes it is hard to talk to some supervisors because they are trying to put up a strong front, which i understnad so student workers do not take advantage, but it can make it very hard to want to approach them.

Unfortunately, communication will never improve unless both parties are willing to talk to one another.  No one that has approached me with a question has gotten in trouble for asking.  I actually try very hard to thank students each and every time they do make the effort to come to me so they feel encouraged to continue doing so.  You’re increasing your risk of getting in trouble if you don’t ask questions and then do something incorrectly.  I will reiterate that the only things we’ve written students up for this semester are failure to follow policy on laptop contracts and inappropriate use of headphones/phones.  These policies were in no way unclear and there had already been prior verbal warning with the headphone write-up.  As for studying on the job, that privilege wasn’t taken away because someone asked.  The official policy is that there is no studying on the job. The studying on the job policy has always been in  place and student workers, specifically for circulation, are told during the interview process that studying will not be allowed. Your supervisors, Clay and Peggy, do allow one exception for studying on Saturdays if other duties are being taken care of.  

11.  Who is responsible for Requesting a Schedule Change when a shift is getting covered? Is it the person missing the shift or the person covering the shift?

STUDENT LEAVE REQUEST POLICY

Students unable to work their normal shift will need to fill-out a Student Leave Request Form prior to the time missed for each shift. Students will be responsible for finding a replacement to cover each missed shift. We have provided a list of all Circulation students and their phone numbers, so that students may easily contact a potential replacement. It is the student's responsibility to find someone to cover their shift(s), not their supervisor's.
 
Students will submit the request form to the Circulation Manager, who will then present the request to the Access Services Librarian for final approval.

Students should begin finding a replacement, as soon as, they know that they are going to miss a shift, so that a replacement can be found and appropriate signatures may be obtained. Students who miss a shift without finding a replacement and obtaining approval from their supervisors will be subject to disciplinary action.

Students agreeing to cover another's shift are held responsible for that shift and are then subject to disciplinary action for leaving the shift without coverage.

For example, if Sarah and Amy wanted to trade shifts, they’d each put in an application for the shift they are taking.  If Amy was going to forsake her hours and give a shift to Sarah, then Amy would be on the only one who submits a schedule change.  Things do come up though, so if there’s an extreme circumstance where someone can’t get to a computer, a student could arrange to submit it on behalf of the other.  They’d just need to work that arrangement out together so they know we’ve been contacted.

 

 

 

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